Collection of Personal Information
Collection of personal information refers to personal information collected by any means. As a business practice, MCA collects this personal information directly from you. Most often, your personal information is collected through the use of MCA’s website. Further, there may be occasions where MCA sources your personal information from an external third party or a publicly available source. However, if MCA does not have your prior consent, MCA will take reasonable steps to inform you that it has collected your personal information from an external third party or a publicly available source.
Use of Personal Information
MCA collects your personal information to enable provision of its migration services. MCA uses your personal information and sensitive personal information only for purposes for which you have given it and for related, internal management purposes.
Third Parties Use
MCA may use and disclose your personal information to third parties for the purposes it was collected or for a related or ancillary purpose such as providing you with one of our services. Accordingly, MCA may disclose your personal information to third parties including but not limited to MCA’s related entities, prospective employers, your nominated referees, any government authority, any law enforcement body, including the Australian Federal Police; or any educational or vocational organisations to the extent necessary to verify your qualifications. In such events, MCA will generally request these parties to protect such personal information with same standard as MCA does.
MCA takes reasonable measures to ensure that the personal information it collects is accurate, up to date and complete.
In circumstances where your personal information has changed please contact MCA to update and correct of your information. Further, MCA may contact you from time to time to check if personal information is up-to-date and correct.
MCA takes reasonable measures to ensure protection of the personal information from loss, unauthorised access, misuse and theft. Your personal information may be stored in hard copy documents or electronically on MCA’s software or systems. MCA uses locks and security systems to protect your personal information at all times.
Further, when no longer required, personal information is destroyed in a secure manner or deleted.
Use of Website
When you access MCA’s website, MCA gathers information about you and other users collectively. Such information includes areas that you visit most frequently and most accessed services. MCA only uses such data anonymously and in the aggregate in order to optimise the services it provides.
MCA also collects your personal information that you choose to provide via online forms or by email. Any personal information provided online is treated in the same manner as any personal information collected through other means.
Further, if you require more details about your personal information that MCA collects, stores and uses, you are advised to call and speak to respective Registered Migration Agents responsible for you or request a copy of full privacy plan.
Furthermore, users are advised that there may be inherent risks in transmitting information across Internet.
The Migration Act of Australia 1958 (“the Act”) provides that Registered Migration Agents must ensure confidentiality of client files and private documents provided by them to Registered Migration Agent in relation to any Immigration matter or application.
Further, the Act lays down Code of Conduct for Registered Migration Agents (“the Code”). The relevant provisions governing confidentiality of clients’ information are provided in Part 3 of the Code. In particular Clauses 3.1 and 3.2 provide confidentiality provisions, violation of which are punishable under the Act.
A client is entitled to view the Code and may request a copy directly from respective Registered Migration Agent. Alternatively, the Code of Conduct may be accessed at: https://www.mara.gov.au/Site-Layout/Code-of-Conduct/default.aspx.
You may access your personal information that we hold or may ask us to correct or update your personal information.
Further, you may opt out of further contact from us by unsubscribing from emails if you are on one or more of our email lists.
Changes to this Policy
MCA reserves right to change this Policy from time to time for any reason and accordingly update the Policy by notifying users. This Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
+61 2 4626 1002
Migration Centre of Australia:
Suite 6, Level 12
101 Bathurst Street
Sydney NSW 2000
Shop 6, 3-9 Warby Street
Campbelltown NSW 2560