Thank you for visiting the Migration Centre of Australia website. We value your trust and are committed to providing exceptional immigration consulting services. This Refund Policy outlines the terms and conditions for refunds related to our services. Please read this policy carefully before engaging with our company.
1. Refund Eligibility:
(a) Refunds are provided solely at the discretion of Migration Centre of Australia and are subject to mutual agreement between the company and the client.
(b) All fees paid to Migration Centre of Australia will be retained by the company under the following circumstances:
(¡) Completion of the agreed-upon work or services.
(¡¡) No show for a scheduled consultation or appointment.
2. Case-by-Case Refund Consideration:
(a) Refund requests made under circumstances not covered in Section 1 will be evaluated on a case-by-case basis.
(b) In such cases, the company reserves the right to retain 50% of the professional service fee.
3. Initiating a Refund Request:
(a) To request a refund, you must submit a written refund request to Migration Centre of Australia.
(b) Your refund request should include a detailed explanation of the circumstances and any relevant supporting documentation.
(c) The company will review the request and respond within a reasonable timeframe.
4. Discretion and Final Decision:
(a) Migration Centre of Australia has full discretion in determining refund eligibility.
(b) The company’s decision regarding refunds is final and binding.
5. Refund Method:
(a) If a refund is approved, the eligible amount will be refunded using the same payment method used for the original transaction, unless otherwise agreed upon.
6. Non-Refundable Fees:
(a) Please note that certain fees, such as government application fees, are non-refundable as they are paid directly to the relevant authorities. Refunds will only be provided for the professional service fee charged by Migration Centre of Australia.
7. Policy Updates:
(a) Migration Centre of Australia reserves the right to modify or update this refund policy at any time without prior notice.
(b) Any changes to the policy will be effective immediately upon posting the revised version on our website.
We encourage you to review this refund policy periodically to stay informed about any updates.
If you have any questions or need further clarification about our refund policy, please contact us through the provided channels. Our team is here to assist you throughout your migration journey.
Thank you for choosing Migration Centre of Australia!