On 2 December 2025, OMARA issued a reminder to all Registered Migration Agent (RMA) members that Multi-Factor Authentication (MFA) is now compulsory for accessing the OMARA Portal. The full OMARA message is set out below for your reference:
Dear Registered Migration Agent
The new sign-in system which supports Multi-factor Authentication (MFA) has now been operational for over a month. Thank you to those who have already migrated to the new sign-in system and set up MFA.
If you haven’t yet set up MFA
For those that have yet to set up MFA, we ask you to log into your account on the OMARA portal and set up MFA as soon as possible. We also strongly encourage you to review the advice below prior to logging into your OMARA Portal account to set up MFA.
Prior to attempting to migrate your account, please ensure you have:
1. Watched the demonstration – Sign-Up and Sign-In Guide Videos · OMARA Self-Service Portal
2. Read the relevant user guide for migrating – RMA User Guide – Existing users migrating to the new sign-in multi-factor authentication system.
A short FAQ can also be accessed on our website here.
To ensure you don’t create a new account instead of migrating your exiting account, please follow the instructions provided. This includes logging in as normal to commence your account migration. Do not attempt to sign-in, this could cause un-necessary delays as we will need to lodge a ticket with our IT team to delete your duplicate account.For ease of reference, attached is a summary of steps to be followed in migrating your account.